Great staff, Julian was excellent! So helpful and helped us find the best one for us! Thank you Julian!
This location had the type of unit we needed the day we moved to the area. Requested a move in that day (online) and received a call in about 15 minutes from (I believe) a manager welcoming us, introducing themselves (I forget her name, now) and reviewing general move in procedures. Toward the end, she was a little short when I asked my 2 questions, but I decided to let that go (maybe they're busy...maybe I'm just tired).
When I got there, at my move in time, Jill came outside to greet me (a small gesture, but it made me feel welcome). She was a blast to talk to and offered great feedback about whether the unit we requested would be sufficient. She also gave some great tips about the local area, which I appreciated since I pulled into town earlier that day. Jill was also very thorough when explaining costs, payments, etc. She made the experience a great one.
Last week I was feeling quite stress about moving from one public storage to another. We needed a unit at ground level and two parking spaces, I couldn't believe our luck. The staff are very friendly, helpful and knowledgeable. Jillian and Germaine made me feel more relaxed about my move. This facility has just what we need. After we move in, we came to the realization we needed another unit. Jayzah was so wonderful, she was quick and efficient at her job, got another unit setup for us in no time. I want to say thank you to the staff at the Public Storage in Westland.
Jayzah was very helpful and polite. She answered all my questions and was excellent at her job.
Public Storage is a US Storage based in Westland, Michigan. Public Storage is located at 36001 Warren Rd, Westland, MI 48185, USA.
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