While there are many options out there for flooring today, there should be only one option you consider on where to purchase it. Independent Carpet One in Westland, of course! No, they aren't paying me to say this, their customer service and quality work was payment enough. Big thank you to Cathy and Jeane, who went above and beyond to help me find EXACTLY what I wanted. None of those gimmicks or pressuring me to get something I didn't want like those other stores do. Joe S. and Joe B. both did an exceptional job on the installation of the LVP and the carpet. Guess what? Even if I hated it, they would've replaced it for free! You heard me right. 180 day beautiful guarantee. If you're in the market for flooring, take the hassle out of it and stop in at Independent Carpet One. You'll be glad you did!
Great customer service! Sales associate spent as much time with us as needed for us to make the perfect carpet selection. The installation was quick and the carpet looks amazing. I contacted the store that evening with an additional request and the installer called me the next morning and without hesitation came back to honor my request. I would highly recommend this company and will use them for my future purchases. The customer service speaks volumes about this company and I am extremely pleased with my new carpet and the whole experience!
We used this company 18 years ago and our experience then was so good, we returned to replace that carpeting...another great experience!
Since the beginning of February I have been trying to get this company to come to my house and help fix a few broken tiles. A relatively small job - a 1/2 days work. I guess they are too busy to follow up after I have made repeated calls to the company. I have spoke with the Owner (Carl) and the Owners Son as well as one of the tile installers (Brian). No one has given me the courtesy of a follow up. I really wish that I could give the company a better score as there is a history between my father and the owners father. Customer service really isn't anywhere close to the way things were even 20 years ago. Seems like no one really cares for anything anymore. Totally disgusted. I will have to find another company
Great experience - They recommended and installed flooring. I love it! They recommenced Hunter Douglas window treatments - I love them! They recommended some custom rugs that they designed and I love them. I highly recommend this company. Installation was great. Price was way better than empire and carpet guys.
Independent Carpet One Floor Home is a US General Contractor based in Westland, Michigan. Independent Carpet One Floor Home is located at 1400 N Wayne Rd, Westland, MI 48185, USA.
Please contact with Independent Carpet One Floor Home using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Independent Carpet One Floor Home opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.