I have been to many bike shops in the last year and this by far is the worst customer service I've ever experienced. I was there on Monday 9/12/2016, you would think with little season left, they would be a little more service oriented. To lose customers in September is just plain stupid. Check out D & D in Northville or Cycle Therapy in Waterford if you want respect and knowledge.
I would never consider buying a bike here EVER. I should have realized by looking at their 3rd grade website that it would be a mistake driving an hour to give them thousands of dollars.The store was empty but somehow everybody was too busy to help a customer. When I finally was helped, the guy was horrible.
The staff was helpful and I got a really good deal on my bike. They promised a lifetime of maintenance along with it. It was a very easy place to choose and purchase a bike.
D&D is a great place for everything bikes! I had some service work today which included replacing a brake cable and they charged me next to nothing, like $20. What other bike store will work on your bike for nearly an hour and charge you just $20?! My original purchase a couple months ago was just as smooth, great prices as well. A+ all the way around!
Great price, and Great service. I purchased my Trek from D&D bikes as I came in they greeted me and found the best bike for my needs. Before I bought the bike they allowed me to test ride it around the neighborhood. The best thing about purchasing a bicycle from there that makes them better than any bicycle store is that they give you a 3 year gold card with your purchase which means anytime you need a tune up or any minor repairs that is covered through D&D. Also you have 30 days if you are not satisfied with your purchase . There are many other great things about the gold card. When you buy from D&D bicycle you are buying with confidence
took my old Schwinn mountain bike in to have it cleaned up. they did a great job for a very reasonable price.
D D Bicycles And Hockey Trek Giant Electra Bike Stores Of Michigan is a US Bicycle Store based in Westland, Michigan. D D Bicycles And Hockey Trek Giant Electra Bike Stores Of Michigan is located at 8383 N Middlebelt Rd, Westland, MI 48185, USA.
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